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Support hours

Hours
Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time, except U.S. federal holidays and the day after Thanksgiving.
Response time
A Live Agent replies within one business day. A message sent after 5:00 p.m. Eastern, or on a weekend or holiday, counts as received at 9:00 a.m. the next business day.
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